CARLENE JACKSON QUOTED ON HOW TO MANAGE PEOPLE INVOLVED IN ACQUISITIONS AND MERGERS

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Acquisitions International l August 2020

Carlene gives her top tips on how to ensure a smooth acquisition and ensure that the two companies can merge well. She believes that you need to focus on people first and ensure clear communication throughout the process, whilst looking to create a CRM platform that will allow all client information to be found in one place.

She says: “As you begin to integrate the two businesses, you’ll need to start spelling out your vision of the future to all concerned. Successful M&A find efficiencies and economies of scale, but these only occur once the human side of things – staff and customers – are taken care of. I’ve seen acquisitions go well and also very badly. Integration takes time, but you need to get moving right from day one.”

 

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